Terms Conditions
Terms & Conditions — BPC Cars
Introduction
These Terms & Conditions outline the customer’s use of BPC Cars, a licensed private hire vehicle operator. By completing a booking, you agree to the terms described below.
Regulatory Compliance
As a Transport for London licensed operator, BPC Cars is the principal in all passenger contracts. The service is executed by vetted, professional drivers who operate independently, but the legal responsibility for each booking remains with us.
Bookings
Bookings are accepted once confirmed via email or SMS. All bookings are subject to availability, and the Company may refuse service if necessary to uphold safety or compliance standards.
Fare Policy
Prices are fixed at the time of booking and include both the driver fare and our operational fee. VAT is only charged on our service portion where applicable. Additional charges (e.g., tolls, parking) are disclosed beforehand when applicable.
Cancellation Terms
- Full refund for cancellations made at least 12 hours before scheduled pickup.
- No refunds for cancellations made less than 12 hours in advance unless tied to verifiable flight cancellation.
- FRefunds are processed via the original method of payment.
Passenger Responsibilities
The customer must ensure the vehicle type booked is appropriate for the number of passengers and luggage. Extra charges or service refusal may apply if incorrect vehicle types are selected.
Waiting Policy
Complimentary waiting: 45 minutes post-landing at airports; 15 minutes at other pickup points. After this, standard waiting charges apply per minute.
Liability Disclaimer
BPC Cars is not liable for issues caused by traffic, weather, or driver actions that fall outside our reasonable control. We aim to connect you with quality drivers, but cannot guarantee performance beyond that obligation.
Lost Property
We assist in locating items left in vehicles, but assume no responsibility for their condition or retrieval success.
Privacy Statement
We take your privacy seriously. Data collected is used solely for the purposes of service fulfilment, compliance, and improvement. We adhere to UK GDPR at all times.
Governing Law
This agreement and any associated disputes are governed by the laws of England and Wales. Legal proceedings shall be handled within the jurisdiction of English courts.
Consent to Terms
By engaging with BPC Cars, you confirm that you accept and understand these Terms & Conditions.
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Our Clients Testimonials
Good service
I booked the concert ticket online. Next thing was to get a cab for us as a group of 5 travellers. I was told by a friend of mine that BPC Cars is the best cab service provider in England. I booked the cab online and when I reached the driver met us nicely.
Ahsan khan
Excellent services
We use the services of BPC Cars cab. These services were excellent
Aria
Trustful
I forgot my valet in BPC Cars cab. The driver returns me after two days after contacting such a trustworthy company.
Hudson
Experience Driver
The BPC Cars cab service was very experienced.
Maeve
I will recommend
I am very satisfied with the services of BPC Cars cab. I will suggest you use the services of BPC Cars cab.
Archer
Fast Response and Great Service
I thought of going by train at the start but later decided to go by cab. I Booked online for the coming Sunday. The cab driver arrived on time and was pleasant to talk to. We were off and the trip was great throughout from London City Airport to Bicester. I enjoyed the trip and also went to the following places.
Lara
Amazing Exterior
The Exterior look of the car was very attractive.
Remi
Professionalism
Both company and driver are professionally well trained. And are experts in their work.
Florence
Good communication
I enjoyed the company cab driver. He communicated with me in decent manners.
Claire
Wonderful Experience
The car was very amazing. The BPC Cars uses damping sheets in the car door.
Harlow
Awesome Seats
The seats of the car were very comfortable.
Daniel
Feel pleasure
I am saying thank you once again for your fantastic service - it was a pleasure using the services of BPC Cars cab.
Arlo
Good service
I booked the cab and told the cab company to make the London city airport the point of a pick as I will be seeing someone there. From there onwards, I booked a cab and the journey was full of stories by my granddad. I will remember this trip forever. Cab service was good as always. We also visited some other famous places.
Anna
Great trip!
I had a decision of either going by train, transport or cab. cab fit me the most as I needed to stop en route to get a couple of things. I looked on the web and BPC Cars showed up on top of the examination. I booked the cab on the web and the driver was there sitting tight for me when I showed up
Adnan khan
Response on time
If you are requesting a BPC Cars cab it will respond to you in seconds with such a fast response.
Hugo
Good Service
"The service is excellent. I like your administration.Much obliged"
Eliza
Wait For the client
I got late because I lost my file but the driver waited for me there. I will say such a good company.
Audrey
Booking and transfer
Booking and move were extremely proficient, exceptionally proficient, and well disposed of. A profoundly recommendable no-bother approach to getting from Edinburgh air terminal to Stansted."
Madeline
Safe and smooth journey
I was safe and smooth. I really enjoyed my journey with BPC Cars cab service.
Dylan
Good service
There are many cab services but I have been using BPC Cars for a long time now, so decided to go with it. I booked the cab using the contact number and the driver came on time and we are off. The whole journey had a lot to offer and we are pleased that the place was beautiful throughout.
Chloe