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Terms & Conditions — BPC Cars

  • Company Name: UKTRANSFER2016 LIMITED
  • Trading Name: BPC Cars
  • Company Number: 10489482
  • TFL Operator Licence: 009659
  • Registered Address: 10–16 Tiller Road, London, E14 8PX
  • VAT Registration Number: GB289 6778 15
  • Website: https://bpccars.com/

Introduction

These terms and conditions govern the relationship between the customer and UKTRANSFER2016 LIMITED, trading as BPC Cars ('the Company'). By booking a journey through our website, app, telephone, or any messaging platform, you agree to be legally bound by these terms.

Operator Responsibility (TfL Compliance)

In accordance with Transport for London (TfL) regulations and Regulation 9(14) of the Private Hire Vehicles (London) (Operators’ Licences) Regulations 2000, the contract for the provision of a private hire journey is entered into between the Company and the customer. The Company is fully responsible for ensuring that the journey is fulfilled, either directly or through a self-employed driver acting under the Company’s dispatch.

Nature of Service

The Company acts as a private hire operator facilitating transportation services by assigning licensed, self-employed drivers who provide the actual transport. The Company manages the booking, payment, and customer service aspects of the journey.

Booking Confirmation

A booking is confirmed once you receive a booking confirmation via email, SMS, or in-app message. The Company reserves the right to cancel or refuse any booking at its discretion.

Payment and Charges

All bookings are pre-priced. The price confirmed at the time of booking includes our booking fee and any applicable VAT on our commission. The Company collects the total fare, deducts a commission, and transfers the balance to the driver who performs the service.

Cancellations and Refunds

  • Cancellations made more than 12 hours before pickup are eligible for a full refund.
  • Cancellations made less than 12 hours before pickup are non-refundable unless caused by a verified flight cancellation.
  • Refunds will be processed within 5 working days.

Vehicle Selection and Passenger Responsibility

It is the customer’s responsibility to select a vehicle that suits their passenger and luggage requirements. If unsure, contact our support team.

Waiting Time and Delays

Drivers will wait up to 45 minutes after flight landing (for airport pickups) or 15 minutes at non-airport locations. Customers must notify us of delays to avoid being charged waiting time or a no-show fee.

Liability Disclaimer

While the Company contracts directly with the customer, the journey is performed by an independent driver. The Company is not liable for delays, traffic, missed flights, or accidents beyond its reasonable control.

Lost Property

The Company and its drivers will make reasonable efforts to return lost items left in vehicles. However, we are not liable for any loss or damage to personal belongings.

Data Protection

Customer data is processed in compliance with UK GDPR. We use your data to manage bookings, payments, and service feedback. We never sell or share data with third parties except as legally required.

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Our Clients Testimonials

Person

10/10 service very good company

I looked on the web and Booked online for the approaching Sunday. The driver was on time however the weather conditions weren't that great, yet the music in the vehicle helped a ton. By and large, the entire thing worked out in a good way.

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Person

Reasonable price

I not only enjoyed it, but the price was suitable.              

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Person

Amazing Exterior

The Exterior look of the car was very attractive.

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Person

Comfortable

I enjoy my journey with BPC Cars cab. It was such a good journey. If you are moving with BPC Cars cab you are in the comfort zone.

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Person

The cab driver was very efficient

The driver guided me when I forgot my route. He briefly explained me. I will say thank you

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Person

Fast Response and Great Service

I booked the cab and told the cab company to make the London city airport the point of a pick as I will be seeing someone there. From there onwards, I booked a cab and the journey was full of stories by my granddad. I will remember this trip forever. Cab service was good as always. We also visited some other famous places.

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Person

Good service

I booked the concert ticket online. Next thing was to get a cab for us as a group of 5 travellers. I was told by a friend of mine that BPC Cars is the best cab service provider in England. I booked the cab online and when I reached the driver met us nicely.

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Person

Safe and smooth journey

I was safe and smooth. I really enjoyed my journey with BPC Cars cab service.

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Person

Excellent services

We use the services of BPC Cars cab. These services were excellent

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Person

Wait For the client

I got late because I lost my file but the driver waited for me there. I will say such a good company.

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Person

On-time service

The drivers are always on time. After selecting the cab if a few minutes your selected cab will be available for you.

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Person

Noiseless journey

My journey was noiseless compared to other cab services like engine noise and road noise.

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Person

Reliable service

"Splendid assistance - on time, extremely supportive, dependable, and reliable. We will utilize themOnce more. Good job!          

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Person

Booking and transfer

Booking and move were extremely proficient, exceptionally proficient, and well disposed of. A profoundly recommendable no-bother approach to getting from Edinburgh air terminal to Stansted."     

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Person

Professionalism

Both company and driver are professionally well trained. And are experts in their work.

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Person

Peaceful Journey

I experienced a peaceful service from getting BPC Cars. I suggest all of them.

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Person

Very cooperating

BPC Cars cab worked hard for us! They were most accommodating in arrangements. The get was on time and agreeable and accommodating. Extraordinary work and we anticipate you helping us again later on.              

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Person

Good Driver

"Driver was great! He got us in John O’Groats with a trailer and drove us to Edinburgh.He was exceptionally useful! It was a welcome sight as we had sacks and bicycles having recently cycled fromLand's End! Much thanks to you"

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Person

Good service

There are many cab services but I have been using BPC Cars for a long time now, so decided to go with it. I booked the cab using the contact number and the driver came on time and we are off. The whole journey had a lot to offer and we are pleased that the place was beautiful throughout.

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Person

Secure and safe journey

I am getting an amazing service from this BPC Cars service. This was a secure service.

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