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Terms & Conditions — BPC Cars

  • Company Name: UKTRANSFER2016 LIMITED
  • Trading Name: BPC Cars
  • Company Number: 10489482
  • TFL Operator Licence: 009659
  • Registered Address: 10–16 Tiller Road, London, E14 8PX
  • VAT Registration Number: GB289 6778 15
  • Website: https://bpccars.com/

Introduction

These terms and conditions govern the relationship between the customer and UKTRANSFER2016 LIMITED, trading as BPC Cars ('the Company'). By booking a journey through our website, app, telephone, or any messaging platform, you agree to be legally bound by these terms.

Operator Responsibility (TfL Compliance)

In accordance with Transport for London (TfL) regulations and Regulation 9(14) of the Private Hire Vehicles (London) (Operators’ Licences) Regulations 2000, the contract for the provision of a private hire journey is entered into between the Company and the customer. The Company is fully responsible for ensuring that the journey is fulfilled, either directly or through a self-employed driver acting under the Company’s dispatch.

Nature of Service

The Company acts as a private hire operator facilitating transportation services by assigning licensed, self-employed drivers who provide the actual transport. The Company manages the booking, payment, and customer service aspects of the journey.

Booking Confirmation

A booking is confirmed once you receive a booking confirmation via email, SMS, or in-app message. The Company reserves the right to cancel or refuse any booking at its discretion.

Payment and Charges

All bookings are pre-priced. The price confirmed at the time of booking includes our booking fee and any applicable VAT on our commission. The Company collects the total fare, deducts a commission, and transfers the balance to the driver who performs the service.

Cancellations and Refunds

  • Cancellations made more than 12 hours before pickup are eligible for a full refund.
  • Cancellations made less than 12 hours before pickup are non-refundable unless caused by a verified flight cancellation.
  • Refunds will be processed within 5 working days.

Vehicle Selection and Passenger Responsibility

It is the customer’s responsibility to select a vehicle that suits their passenger and luggage requirements. If unsure, contact our support team.

Waiting Time and Delays

Drivers will wait up to 45 minutes after flight landing (for airport pickups) or 15 minutes at non-airport locations. Customers must notify us of delays to avoid being charged waiting time or a no-show fee.

Liability Disclaimer

While the Company contracts directly with the customer, the journey is performed by an independent driver. The Company is not liable for delays, traffic, missed flights, or accidents beyond its reasonable control.

Lost Property

The Company and its drivers will make reasonable efforts to return lost items left in vehicles. However, we are not liable for any loss or damage to personal belongings.

Data Protection

Customer data is processed in compliance with UK GDPR. We use your data to manage bookings, payments, and service feedback. We never sell or share data with third parties except as legally required.

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Our Clients Testimonials

Person

Excellent services

We use the services of BPC Cars cab. These services were excellent

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Person

Great trip!

I had a decision of either going by train, transport or cab. cab fit me the most as I needed to stop en route to get a couple of things. I looked on the web and BPC Cars showed up on top of the examination. I booked the cab on the web and the driver was there sitting tight for me when I showed up

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Person

Good service

I looked on the web and BPC Cars showed up on top of the examination. I booked the cab on the web and the driver was there hanging tight for me when I showed up. Welcomed me with a grin and conversed with me pleasantly all through the journey.

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Person

The cab driver was very efficient

The driver guided me when I forgot my route. He briefly explained me. I will say thank you

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Person

Good service

The services are so good. You can enjoy BPC Cars cab services.  

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Person

Reliable service

"Splendid assistance - on time, extremely supportive, dependable, and reliable. We will utilize themOnce more. Good job!          

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Person

I will recommend

I am very satisfied with the services of BPC Cars cab. I will suggest you use the services of BPC Cars cab.

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Person

Experience Driver

The BPC Cars cab service was very experienced.

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Person

Safe and smooth journey

I was safe and smooth. I really enjoyed my journey with BPC Cars cab service.

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Person

Give respect to clients

The BPC Cars cab drivers are very professional. They believe in giving respect and taking respect.

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Person

Fast Response and Great Service

I booked the cab and told the cab company to make the London city airport the point of a pick as I will be seeing someone there. From there onwards, I booked a cab and the journey was full of stories by my granddad. I will remember this trip forever. Cab service was good as always. We also visited some other famous places.

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Person

10/10 service very good company

I looked on the web and Booked online for the approaching Sunday. The driver was on time however the weather conditions weren't that great, yet the music in the vehicle helped a ton. By and large, the entire thing worked out in a good way.

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Person

Well manner Driver

The cab driver was a very down-to-earth person and their behavior was amazing.              Adeline

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Person

Wait For the client

I got late because I lost my file but the driver waited for me there. I will say such a good company.

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Person

Noiseless journey

My journey was noiseless compared to other cab services like engine noise and road noise.

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Person

Recommendable

The services of the company cab are satisfactory. I will suggest you use it again.

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Person

On-time service

The drivers are always on time. After selecting the cab if a few minutes your selected cab will be available for you.

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Person

Very cooperating

BPC Cars cab worked hard for us! They were most accommodating in arrangements. The get was on time and agreeable and accommodating. Extraordinary work and we anticipate you helping us again later on.              

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Person

Friendly drivers

Very good service! Leo was there on time and was a very friendly driver. Thank you for organizing my booking so efficiently even though I only contacted two days in advance

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Person

Good service

There are many cab services but I have been using BPC Cars for a long time now, so decided to go with it. I booked the cab using the contact number and the driver came on time and we are off. The whole journey had a lot to offer and we are pleased that the place was beautiful throughout.

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