Terms Conditions
Terms & Conditions — BPC Cars
Introduction
These Terms & Conditions outline the customer’s use of BPC Cars, a licensed private hire vehicle operator. By completing a booking, you agree to the terms described below.
Regulatory Compliance
As a Transport for London licensed operator, BPC Cars is the principal in all passenger contracts. The service is executed by vetted, professional drivers who operate independently, but the legal responsibility for each booking remains with us.
Bookings
Bookings are accepted once confirmed via email or SMS. All bookings are subject to availability, and the Company may refuse service if necessary to uphold safety or compliance standards.
Fare Policy
Prices are fixed at the time of booking and include both the driver fare and our operational fee. VAT is only charged on our service portion where applicable. Additional charges (e.g., tolls, parking) are disclosed beforehand when applicable.
Cancellation Terms
- Full refund for cancellations made at least 12 hours before scheduled pickup.
- No refunds for cancellations made less than 12 hours in advance unless tied to verifiable flight cancellation.
- FRefunds are processed via the original method of payment.
Passenger Responsibilities
The customer must ensure the vehicle type booked is appropriate for the number of passengers and luggage. Extra charges or service refusal may apply if incorrect vehicle types are selected.
Waiting Policy
Complimentary waiting: 45 minutes post-landing at airports; 15 minutes at other pickup points. After this, standard waiting charges apply per minute.
Liability Disclaimer
BPC Cars is not liable for issues caused by traffic, weather, or driver actions that fall outside our reasonable control. We aim to connect you with quality drivers, but cannot guarantee performance beyond that obligation.
Lost Property
We assist in locating items left in vehicles, but assume no responsibility for their condition or retrieval success.
Privacy Statement
We take your privacy seriously. Data collected is used solely for the purposes of service fulfilment, compliance, and improvement. We adhere to UK GDPR at all times.
Governing Law
This agreement and any associated disputes are governed by the laws of England and Wales. Legal proceedings shall be handled within the jurisdiction of English courts.
Consent to Terms
By engaging with BPC Cars, you confirm that you accept and understand these Terms & Conditions.
Check Our Latest Blog Posts
Our Clients Testimonials
Great trip!
I had a decision of either going by train, transport or cab. cab fit me the most as I needed to stop en route to get a couple of things. I looked on the web and BPC Cars showed up on top of the examination. I booked the cab on the web and the driver was there sitting tight for me when I showed up
Adnan khan
Good service
I booked the concert ticket online. Next thing was to get a cab for us as a group of 5 travellers. I was told by a friend of mine that BPC Cars is the best cab service provider in England. I booked the cab online and when I reached the driver met us nicely.
Ahsan khan
Good service
The services are so good. You can enjoy BPC Cars cab services.
Willow
Professionalism
Both company and driver are professionally well trained. And are experts in their work.
Florence
Professional service
"One of the proficient service"
Heidi
I will recommend
I am very satisfied with the services of BPC Cars cab. I will suggest you use the services of BPC Cars cab.
Archer
Neat and Clean Interior
The interior experience of the cab was amazing.BPC Cars use very delightful fragrance.
Riley
Very cooperating
BPC Cars cab worked hard for us! They were most accommodating in arrangements. The get was on time and agreeable and accommodating. Extraordinary work and we anticipate you helping us again later on.
Riley
Helpful Driver
The BPC Cars cab driver was accommodating. he placed my luggage in a cab and charge for that nothing.
Theodore
Response on time
If you are requesting a BPC Cars cab it will respond to you in seconds with such a fast response.
Hugo
On-time service
The drivers are always on time. After selecting the cab if a few minutes your selected cab will be available for you.
Ivy
Peaceful Journey
I experienced a peaceful service from getting BPC Cars. I suggest all of them.
Luke
Give respect to clients
The BPC Cars cab drivers are very professional. They believe in giving respect and taking respect.
Elsie
Wonderful Experience
The car was very amazing. The BPC Cars uses damping sheets in the car door.
Harlow
10/10 service very good company
I looked on the web and Booked online for the approaching Sunday. The driver was on time however the weather conditions weren't that great, yet the music in the vehicle helped a ton. By and large, the entire thing worked out in a good way.
Penelope
Good Driver
"Driver was great! He got us in John O’Groats with a trailer and drove us to Edinburgh.He was exceptionally useful! It was a welcome sight as we had sacks and bicycles having recently cycled fromLand's End! Much thanks to you"
Delilah
Perfect service
I used their service and it was amazing.
Alexis
Safe and smooth journey
I was safe and smooth. I really enjoyed my journey with BPC Cars cab service.
Dylan
Well manner Driver
The cab driver was a very down-to-earth person and their behavior was amazing. Adeline
Adeline
Comfortable
I enjoy my journey with BPC Cars cab. It was such a good journey. If you are moving with BPC Cars cab you are in the comfort zone.
Elijah